Social Media After Death: How to Close A Twitter Account

Checklists and Guides

Posted on June 02, 2015 by Cindy Phan

With our digital assets growing with each new online account opened, many social media websites have created policies on how to close an account of the deceased.  Below you will find Twitter's policy on how to close a Twitter account of a deceased user:

In the event of the death of a Twitter user, Twitter can work with a person authorized to act on the behalf of the estate or with a verified immediate family member of the deceased to have an account deactivated.

To request the removal of a deceased user's Twitter account, use this form. After you submit your request, Twitter will email you with instructions for providing more information, including information about the deceased, a copy of your ID, and copy of the deceased’s death certificate.

Please note: Twitter is unable to provide account access to anyone regardless of his or her relationship to the deceased.

Removal of certain imagery from Twitter

In order to respect the wishes of loved ones, Twitter will remove imagery of deceased individuals in certain circumstances. Immediate family members and other authorized individuals may request the removal of images or video of deceased individuals, from when critical injury occurs to the moments before or after death, by sending a request to Twitter Inc. via the privacy form. When reviewing such media removal requests, Twitter considers public interest factors such as the newsworthiness of the content and may not be able to honor every request.

View Twitter - Closing Account of Deceased