Bluegrass Cremation Service, LLC

This place is terrible. Our son died unexpectedly and we chose this service based on the reviews and price. Our son was cremated in February 2022. In the beginning, everything went well. The problems arose when we went to pick up our son. We had an appointment, and the person did not show up until 1 hour later. Today is June 9, 2022, and we have yet to receive our son's death certificate. I had to purchase one from the state of Kentucky because we had to settle his affairs. The most important being monthly benefits for our son's 3-year-old daughter through Social Security. I have contacted Layken and have not received a response. After talking to the deputy coroner, she informed me that others had had the same problem. As soon as I can find the correct person to report this business to, besides the Better Business Bureau, I will report this business. Very disappointed and do not recommend this business. I wish I had gone to Care Cremation and paid the extra $200. When something is unexpected, not everyone has tons of money lying around. The price was the only reason we chose this place. We should not have had to wait for our son's ashes. We are devastated at our son's loss, they added more pain to what we were and are experiencing.